IFS, Customers

IFS England

07.08.2025 - 18:08:54

IFS the only company named as a Customers' Choice in the 2024 Gartner® Peer Insights™ Voice of the Customer Field Service Management Report

– Business systems Analyst, Transportation"I think IFS is a very excellent solution. With IFS, we are able to continuously improve our workflow to provide better services." – System Engineer, Telecommunication"Fantastic bit of software, helps us to be able to complete the day-to-day jobs and getting feedback from field engineers is convenient." – Lead IFS analyst, Manufacturing

Read more reviews for IFS here: https://www.gartner.com/reviews/market/field-service-management/vendor/ifs/product/ifs-field-service-management-software/reviews 

Learn more about how IFS supports organizations through its field service management solutions at: https://www.ifs.com/solutions/field-service-management

Gartner, Voice of the Customers Field Service Management Report, Peer Contributors, 23 July  2024.

Gartner Market Share: All Software Markets, Worldwide, 2023, 22 April 2024

Gartner Voice of the Customer for Cloud ERP for Product-Centric Enterprises, 22 March 2024

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GARTNER is a registered trademark and service mark, and PEER INSIGHTS is a trademark and service mark, of Gartner, Inc. and/or its affiliates in the U.S. and internationally and are used herein with permission. All rights reserved. Gartner Peer Insights content consists of the opinions of individual end users based on their own experiences with the vendors listed on the platform, should not be construed as statements of fact, nor do they represent the views of Gartner or its affiliates. Gartner does not endorse any vendor, product or service depicted in this content nor makes any warranties, expressed or implied, with respect to this content, about its accuracy or completeness, including any warranties of merchantability or fitness for a particular purpose.

About IFS

IFS is the world's leading provider of Industrial AI and enterprise software for hardcore businesses that make, service, and power our planet. Our technology enables businesses which manufacture goods, maintain complex assets, and manage service-focused operations to unlock the transformative power of Industrial AI™ to enhance productivity, efficiency, and sustainability.

IFS Cloud is a fully composable AI-powered platform, designed for ultimate flexibility and adaptability to our customers' specific requirements and business evolution. It spans the needs of Enterprise Resource Planning (ERP), Enterprise Asset Management (EAM), Supply Chain Management (SCM), Information Technology Service Management (ITSM), and Field Service Management (FSM). IFS technology leverages AI, machine learning, real-time data and analytics to empower our customers to make informed strategic decisions and excel at their Moment of Service™.

IFS was founded in 1983 by five university friends who pitched a tent outside our first customer's site to ensure they would be available 24/7 and the needs of the customer would come first. Since then, IFS has grown into a global leader with over 6,500 employees in 80 countries. Driven by those foundational values of agility, customer-centricity, and trust, IFS is recognized worldwide for delivering value and supporting strategic transformations. We are the most recommended supplier in our sector. Visit ifs.com to learn why.

Contact information

EMEA / APJ: Adam Gillbe
IFS, Director of Corporate & Executive Communications
Email: press@ifs.com
Phone: +44 7775 114 856

NORTH AMERICA / LATAM: Mairi Morgan
IFS, Director of Corporate & Executive Communications
Email: press@ifs.com
Phone: +44 7918 607 299

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