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for enterprise governance.Enable inexpensive and open collaboration: The Data Intelligence Platform for Communications leverages Delta Sharing to provide an open and secure method of data collaboration and sharing for companies, enabling CSPs to collaborate with their partners in real-time without requiring that all parties invest in the same expensive proprietary technology.

Pre-built data and AI solutions customized to tackle high-value industry use cases 
Built on top of the Data Intelligence Platform, Databricks and its ecosystem of partners offer packaged solution accelerators to help organizations tackle the most common and high-value use cases in the industry. These include a number of communications-specific accelerators, such as:

Large Language Models (LLMs) for Customer Support: Elevate customer satisfaction with LLM-powered chatbots.Telco Network Analytics: Increase network reliability for the 5G+ era and reduce customer churn with robust pipelines and accurate forecasting.Geospatial Analytics to Identify Fraud: Analyze geospatial behaviors at scale to identify anomalous card transactions.Customer Entity Resolution: Bring together data generated through transactions, support center calls, and more to form a 360-degree view of customers.

"The need for a modern and unified data analytics and AI platform has never been greater. The Data Intelligence Platform for Communications was designed to meet the dynamic needs of customers at scale, while delivering enterprise-grade security and intelligently reducing costs to operate," said Steve Sobel, Global Industry Leader for Communications, Media and Entertainment at Databricks. "It seamlessly creates avenues for CSPs to personalize, monetize, and innovate in the communications industry to decrease churn, improve service, and create new revenue streams with data they already have."

Only the Data Intelligence Platform combines the unified data and governance benefits of the data lakehouse with the transformative capabilities of generative AI. To learn more about the Data Intelligence Platform for Communications, read the blog or visit Databricks' Communications Industry homepage.

About Databricks
Databricks is the Data and AI company. More than 10,000 organizations worldwide — including Comcast, Condé Nast, Grammarly, and over 50% of the Fortune 500 — rely on the Databricks Data Intelligence Platform to unify and democratize data, analytics, and AI. Databricks is headquartered in San Francisco, with offices around the globe, and was founded by the original creators of Lakehouse, Apache Spark™, Delta Lake, and MLflow. To learn more, follow Databricks on LinkedIn, X and Facebook.

Press contact:
press@databricks.com 

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