Major, European

3CLogic Maryland

07.08.2025 - 17:59:44

Major European Rail Operator Selects 3CLogic's Hybrid Cloud Conversational AI and Contact Center Solution

as global enterprises gravitate towards its non-traditional approach to merging its Contact Center as a Service (CCaaS) offerings with leading service management platforms. As a result, the company will be increasing its investment in the region to support continued expansion in 2024.

3CLogic is a ServiceNow-certified technology partner with offerings available for ServiceNow's IT Service Management, Customer Workflows, HR Service Delivery, and Source-to-Pay solutions. The organization will be participating in upcoming ServiceNow Summits in Boston, on March 13, 2024, and Montreal, on March 26, 2024, as well as unveiling its latest set of capabilities at ServiceNow's annual Knowledge 2024 event this May in Las Vegas.

About 3CLogic
3CLogic transforms customer and employee experiences with its leading Cloud Contact Center and AI capabilities purpose-built to enhance today's leading CRM and Customer Service Management platforms. Globally available and leveraged by the world's leading brands, its solutions empower enterprise organizations with innovative features such as intelligent self-service, generative and Conversational AI, agent automation & coaching, and AI-powered sentiment analytics – all designed to lower operational costs, maximize ROI, and optimize each interaction across IT Service Desks, Customer Support, Sales or HR Services teams. For more information, please visit www.3clogic.com.

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