Workday’s AI Ambitions Face Legal and Regulatory Hurdles

Workday is making a massive strategic bet on artificial intelligence, but this focus has attracted significant legal and regulatory challenges that threaten to disrupt its plans. As the enterprise software leader showcased an impressive array of new AI products at its recent conference, it simultaneously faced a dual legal assault that questions the viability of its ambitious artificial intelligence roadmap.

A federal court has granted class-action status to a nationwide lawsuit alleging that Workday’s AI-powered recruitment tools engage in systematic age discrimination against older job applicants. This legal action contends that the company’s algorithmic systems effectively filter out candidates based on age.

Compounding these legal troubles, Workday’s home state of California is implementing stringent... Read more...