SeaWorld Parent Company Faces Federal Scrutiny Over Accessibility Policies

The U.S. Department of Justice has initiated an inquiry into United Parks & Resorts Inc., the parent company of SeaWorld Entertainment, regarding potential violations of federal disability law. The probe centers on complaints related to a ban on seated mobility scooters, commonly known as rollators, at several of its theme parks.

Authorities are examining whether the company's policies at locations including SeaWorld Orlando, Busch Gardens Tampa Bay, and Aquatica Orlando comply with Title III of the Americans with Disabilities Act (ADA). The investigation commenced in late November and early December, with activity extending through the end of the trading week. The core issue involves allegations that prohibiting certain mobility devices has restricted accessible access for guests with disabilities.

According to complaints, some visitors were reportedly offered only paid or unsuitable alternatives after being denied entry with their personal seated walkers, prompting the federal review. In its public statements, United Parks & Resorts has stated that guests arriving with unapproved devices are provided complimentary alternative aids, such as standard wheelchairs or walkers without seats, at no additional cost.

Company Stance and Operational Context

The accessibility pages for the parks in question indicate that the rule modification was part of a "regular review of safety and accessibility practices." The company reiterates that approved alternative mobility aids are available to visitors without charge.

This regulatory event comes as the company, which rebranded to United Parks & Resorts in 2024, operates numerous brands across a total of 13 parks. Its latest financial report for the third quarter of 2025 noted a year-over-year attendance decline of approximately 3.4%, attributed primarily to an unfavorable calendar shift and a decrease in international visitors.

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Market Performance and Financial Outlook

Trading under the ticker symbol PRKS, the company's shares moved within a broader market downturn last Friday, which saw the S&P 500 drop 1.1% and the Nasdaq fall 1.7%. No distinct price movement directly tied to new details from the DOJ inquiry was evident during that session.

As of December 11, the consensus analyst rating for the stock stands at "Hold," based on the views of 32 market analysts. The median price target is $54.63, with the 52-week trading range for the equity spanning from $29.63 to $60.58.

Potential Consequences and Next Steps

The ongoing investigation represents a significant regulatory event for the theme park operator. Depending on its findings, potential outcomes could include mandated changes to park policies or the imposition of financial penalties. No specific timeline for a conclusion to the DOJ's review has been disclosed.

The next scheduled financial event for investors and regulators alike will be the release of the company's fourth-quarter and full-year 2025 results, typically published between late February and early March.