Lennox International Bets on AI Integration to Revitalize Performance

Lennox International, a leading U.S. provider of climate control solutions, is making a significant push into artificial intelligence, a strategic shift that has drawn initial approval from investors. The company is deploying two new AI-powered support systems designed to enhance efficiency for both its service technicians and end-users. This digital initiative arrives as the company’s shares seek to recover from a prolonged downward trend.

Central to this technological pivot are two specialized digital assistants. The first tool supports HVAC technicians and dealers, while the second is tailored for residential homeowners. The technician-focused platform, launched earlier this year, is already demonstrating strong early adoption. More than 7,000 technicians are actively using the system, having completed over 15,000 sessions with a notably... Read more...